Last updated November 07, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: engineeredcinemasolutions.com/terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer shipping at the following rates:
||Canada Post / USPS (Standard Shipping)
10-12 Days Approximately
|DHL Worldwide Express (Express Shipping)
1-3 Days Approximately
Under 1 lb
|$13.50 CAD||$39.00 CAD|
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
All orders are sent via trackable shipping options. You will receive a tracking number once your order ships in a separate email. Please note that Ontario 13% HST applies to the shipping costs on all orders as all orders are shipped from Ontario, Canada.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
- United States
- United Kingdom
- Hong Kong
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders can only be shipped to valid and verified addresses. Orders cannot be shipped to a P.O. Box.
Orders only ship on business days, which are Monday - Friday.
Not all shipping methods are available for certain items.
Our flat shipping rates may not cover the full cost of shipping, if ordering a large quantity of products where the shipping weight exceeds 1lb. In this case we will get in touch with you via email to collect payment for the shipping surcharge before shipping your order.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: engineeredcinemasolutions.com/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: email@example.com
- Online contact form: engineeredcinemasolutions.com